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About

Who We Are

East Coast Mobility are a family-owned and family-run mobility retailer with one strong mission: to enhance the lives of the less able. We have been striving for this for over 16 years now and are constantly working hard to make your life easier to maximise mobility.

From mobility scooters to beds and chairs, power- and wheelchairs to a variety of daily living aids, we offer mobility products to ensure that your lifestyle is as comfortable as possible. Alongside our comprehensive catalogue, we also work incredibly hard to make sure that each and every one of you that comes to us has a positive experience.

We take pride in everything we do and always treat others how we would want to be treated. Our aim is to be the mobility equipment supplier that everyone loves which is why we have been described as a team that goes the extra mile.

What We Do

At East Coast Mobility, we provide everything you need to improve mobility and get the most out of it. Not only that, we understand that each individual is different which means that their needs will be different too. One size does not fit all in this respect, so we offer a completely bespoke service on our products.

Our quality services include free home demonstrations so you can try out some of our Beds and Chairs in your own home and see how it is suited to you. We can alter and build products to your exact requirements as well as make adaptations when your needs change over time.

The design and installation of our Stairlifts and Easy Access Bathrooms and Wet Rooms are all completely bespoke as well and completed by in-house trained professionals. If any adaptations are required for these, they can be undertaken by our friendly team as and when needed.

Our supreme after-sales service is apparent through our servicing, testing and repairs that we offer as standard. We believe in providing a Platinum Service which includes Mobility Scooter repair, bathroom adaptations, electrical testing, product servicing, plus so much more! Contact us today for further information.

Why Choose Us?

We believe that we are different from other mobility retailers on the market and you will recognise this if you come to visit us. One thing that makes us stand out is our own fully operational in-house workshop which is geared up for the toughest of engineering and technical challenges.

Filled with equipment so no matter what our team is faced with, we can fix it. From puncture to insurance repairs, tyre replacements or electrical or mechanical faults, our professional team of technicians are prepared and ready.

Every member of our team is trained to provide you with the very best advice and support for all of your mobility requirements. We have been doing this for over 16 years so you can say we know what we’re talking about! With this huge amount of expertise all under one roof, you can have complete peace of mind.

Where We’re Based

Our showroom is located in the beautiful coastal town of Lowestoft, filled with the perfect scenery for getting out and about. If you live nearby and want to see what East Coast Mobility is all about, pop in and meet our lovely team whilst looking round the showroom.

Don’t live close but need help with a scooter repair or other servicing? You can still come by and we would be more than happy to help! Both our showroom and workshop welcome anyone who’s interested in maximising their mobility.

If there is any reason why you can’t get to our showroom, don’t worry; we completely understand, and our friendly product advisors can come to you instead! Contact us today to arrange your no obligation home assessment or demonstration, and let’s get a date in the diary.

Like we said, we strive to enhance the lives of the less able.

How to Get in Touch

If you would like to come and visit our showroom, our address is: 1 Carlton Road, Lowestoft, Suffolk NR33 0RU and our opening times are: 9:00am – 4:30pm, Monday – Friday.

If you would prefer to talk to someone, please feel free to call us on: 01502 514500. Or, use our contact form to fill in your details and send a message, then someone will get back in touch with you as soon as possible.

You can always come to us for free guidance and advice, for any questions or queries about our products, or just for a chat to discuss your mobility options. We are always here to help!

Visit Our Showroom

All it takes is one trip to our showroom to experience and discover the 100+ reconditioned scooters in stock today. If you would prefer a free home demonstration, please don’t hesitate to get in contact with us, our team members are always happy to help and advise.

Chris Bartlett

A very pleasant place to go for your mobility equipment. Staff are very knowledgeable and very helpful.

I've used them for several years now and they have always accommodated all my disability needs.

Paul Green

I feel I must write and say a huge thank you for the service my wife and I received last week when we came to look at new scooters.

We were both very pleased with how comfortable and reliable they are and were pleasantly surprised at the professional approach we received from Grant.

Jane Walker

I recently needed to purchase a recliner chair for my mother, I contacted East Coast Mobility having dealt with them before, our needs were sorted over the phone, efficiently, with compassion and delivered within 48 hours.

Despite my mother not keen on a recliner chair she absolutely loves it!

Shane Pettingill

Excellent service! We're so glad we used East Coast Mobility for my parent's Stairlift.

Scott came round to assess our requirements - very professional and polite. A time slot was proposed that suited everyone and a week later installation was completed in just over 2 hours.

A brilliant solid stairlift, which is speedy, a fraction of the cost of some leading manufacturers and comes with a 12 month warranty.

We can't fault these guys - really chuffed!

Lynda

It all worked out well in the end.
Easy Access Ramp is pucker!

Love Lynda

Alf and Beth Tugwell

We are delighted to recommend the Tandem Mobility Scooter which we have had for two years. It has been great to travel in, and has meant my wife and I could go out together.

Having bought the Canopy as well means the Tandem is an all weather commodity, so we get all year round enjoyment from it.

Service and care from East Coast Mobility is excellent.

Thank you for adding colour to our lives!

Mr Blossfeldt

Excellent workmanship and finish. Accessible shower solution delivered to a high standard.

Thanks very much!

Malcolm Lyell

Excellent service. We needed an engineer late in afternoon to fix my father's Stairlift as he could not have got to toilet or bed that night. They left the workshop and attended within 30 mins - fault fixed!

Very helpful and knowledgeable.

Tina Roslyn

Excellent customer service and prompt delivery.

Would highly recommend.

What Our Clients Say

Don’t just take our word for it! Take a look and see what some of our thousands of customers have said about East Coast Mobility.

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