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About

Who We Are

East Coast Mobility are a family-owned and family-run mobility retailer with one strong mission: to enhance the lives of the less able. We have been striving for this for over 20 years now and are constantly working hard to make your life easier to maximise mobility.

From mobility scooters to beds and chairs, power and wheelchairs to a variety of daily living aids, we offer mobility products to ensure that your lifestyle is as comfortable as possible. Alongside our comprehensive catalogue, we also work incredibly hard to make sure that each and every one of you that comes to us has a positive experience.

We take pride in everything we do and always treat others how we would want to be treated. Our aim is to be the mobility equipment supplier that everyone loves which is why we have been described as a team that goes the extra mile.

What We Do

At East Coast Mobility, we provide everything you need to improve mobility and get the most out of it. Not only that, we understand that each individual is different which means that their needs will be different too. From All Terrain Mobility Scooters to Folding Mobility Scooters and Pavement Scooters, we’ve got a range to suit everyone. One size does not fit all in this respect, so we offer a completely bespoke service on our products.

Our quality services include free home demonstrations so you can try out some of our Beds and Chairs in your own home and see how it is suited to you. We can alter and build products to your exact requirements as well as make adaptations when your needs change over time.

The design and installation of our Stairlifts are all completely bespoke as well and completed by in-house trained professionals. If any adaptations are required for these, they can be undertaken by our friendly team as and when needed.

Our supreme after-sales service is apparent through our servicing, testing and repairs that we offer as standard. We believe in providing a Platinum Service which includes Mobility Scooter repair, electrical testing, product servicing, plus so much more! Contact us today for further information.

Why Choose Us?

We believe that we are different from other mobility retailers on the market and you will recognise this if you come to visit us. One thing that makes us stand out is our own fully operational in-house workshop which is geared up for the toughest of engineering and technical challenges.

Filled with equipment so no matter what our team is faced with, we can fix it. From puncture to insurance repairs, tyre replacements or electrical or mechanical faults, our professional team of technicians are prepared and ready.

Every member of our team is trained to provide you with the very best advice and support for all of your mobility requirements. We have been doing this for over 20 years so you can say we know what we’re talking about! With this huge amount of expertise all under one roof, you can have complete peace of mind.

Where We’re Based

Our showroom is located in the beautiful coastal town of Lowestoft, filled with the perfect scenery for getting out and about. If you live nearby and want to see what East Coast Mobility is all about, pop in and meet our lovely team whilst looking round the showroom.

Don’t live close but need help with a scooter repair or other servicing? You can still come by and we would be more than happy to help! Both our showroom and workshop welcome anyone who’s interested in maximising their mobility.

If there is any reason why you can’t get to our showroom, don’t worry; we completely understand, and our friendly product advisors can come to you instead! Contact us today to arrange your no obligation home assessment or demonstration, and let’s get a date in the diary.

Like we said, we strive to enhance the lives of the less able.

How to Get in Touch

If you would like to come and visit our showroom, our address is: 1 Carlton Road, Lowestoft, Suffolk NR33 0RU and our opening times are: 9:00am – 4:30pm, Monday – Friday.

If you would prefer to talk to someone, please feel free to call us on: 01502 514500. Or, use our contact form to fill in your details and send a message, then someone will get back in touch with you as soon as possible.

You can always come to us for free guidance and advice, for any questions or queries about our products, or just for a chat to discuss your mobility options. We are always here to help!

Visit Our Showroom

All it takes is one trip to our showroom to experience and discover the 100+ reconditioned scooters in stock today. If you would prefer a free home demonstration, please don’t hesitate to get in contact with us, our team members are always happy to help and advise.

Mr Barrett

From start to finish, the service has been fantastic. From ensuring the reconditioned scooter I purchased was in top condition, to the great delivery experience through to dealing with helpful lady on the phone. I was most grateful for the non pushy sales approach - you gave me time to think. Extra information and assistance was immediately on hand. I cannot fault East Coast Mobility!

Audrey Wandsworth

Thank you so much for coming to my aid at Beccles Medical Centre. I wish we had more local businesses, and not just the internet for service.

Robert Smith

Just received my Cabin Car back after work done. The service I got was exceptional.

Not only was the work done to a brilliant standard they collected and delivered it too.

Well done East Coast Mobility! I thoroughly recommend them to anyone with mobility scooter problems.

Thank you to all the staff for a first class experience.

Caroline Long

Absolutely brilliant service, while she was very poorly my Mum's stair lift stopped working and got stuck in a doorway in a really awkward place so I called round a few places but most couldn't help very quickly.

East Coast Mobility not only told me how to move it so it wasn't in the way anymore but they also came out the following day and got it fixed with new batteries! Such a relief and all done sooo quickly.

Vinnie Harris

Great people who are very helpful. Reasonably priced and great variety of products. Highly recommend these people. Great to support a family business.

Jane Walker

I recently needed to purchase a recliner chair for my mother, I contacted East Coast Mobility having dealt with them before, our needs were sorted over the phone, efficiently, with compassion and delivered within 48 hours.

Despite my mother not keen on a recliner chair she absolutely loves it!

Lynda

It all worked out well in the end.
Easy Access Ramp is pucker!

Love Lynda

Karen Neil

I can't thank Grant and everyone enough at East Coast Mobility for their fantastic help in installing my stairlifts and at an affordable price beating several others I had round.

Giving me back some desperately needed independence for which I thank them with all my heart, they honestly went above and beyond.

I have no hesitation in highly recommending them to anyone that needs help or advice, they really do care.

Paul Green

I feel I must write and say a huge thank you for the service my wife and I received last week when we came to look at new scooters.

We were both very pleased with how comfortable and reliable they are and were pleasantly surprised at the professional approach we received from Grant.

Malcolm Lyell

Excellent service. We needed an engineer late in afternoon to fix my father's stairlift as he could not have got to toilet or bed that night. They left the workshop and attended within 30 mins - fault fixed!

Very helpful and knowledgeable.

Chris Bartlett

A very pleasant place to go for your mobility equipment. Staff are very knowledgeable and very helpful.

I've used them for several years now and they have always accommodated all my disability needs.

What Our Clients Say

Don’t just take our word for it! Take a look and see what some of our thousands of customers have said about East Coast Mobility.